Privacy Policy

Concept Hospitality respects your privacy. This policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

• Account details such as name, email, phone number, and profile information.
• Booking, membership, voucher, and transaction history.
• Device, browser, and usage data when you interact with our website or app.
• Communications with our support team or voice assistants, where applicable.

2. How We Use Information

We use your information to provide services, process reservations, send notifications, improve user experience, prevent fraud, and comply with legal obligations.

3. Sharing of Information

We may share necessary information with partner hotels, payment processors, technology providers, and authorities when required by law. We do not sell your personal data.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the internet is completely secure.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. Contact us to make a request.

6. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

7. Contact

For privacy-related requests, please visit our Contact Us page.